ventas@kittscustoms.com<\/a> con el n\u00famero de pedido.<\/p>\nCuando recibamos el correo, tendr\u00e1s un plazo de m\u00e1ximo 7 d\u00edas para realizar el env\u00edo del producto.<\/p>\n
Al recibir el producto, el equipo de KittsCustoms lo revisar\u00e1 y si todo llego en buenas condiciones se procede a hacer el reembolso.<\/p>\n
El reembolso no podr\u00e1 incluir: El costo del env\u00edo del producto, y se descontar\u00e1 el 20% \u00a0del precio del producto por gastos administrativos.<\/p>\n
El dinero se devolver\u00e1 al m\u00e9todo de pago original que hayas utilizado durante la compra, a menos que prefieras otra cosa.<\/p>\n
El reembolso se pagar\u00e1 en un plazo m\u00e1ximo de 10 d\u00edas despu\u00e9s de recibido el producto.<\/p>\n
Tendr\u00e1 que cubrir los gastos de la devoluci\u00f3n usted mismo. Los costos de env\u00edo podr\u00e1n variar de acuerdo al tipo de producto, origen y destino de del env\u00edo.<\/p>\n
No se reembolsaran los gastos de env\u00edo original.
\n[\/av_textblock]<\/p>\n
[\/av_one_full][av_heading heading=’Preguntas frecuentes’ tag=’h2′ style=’blockquote modern-quote modern-centered’ subheading_active=\u00bb show_icon=\u00bb icon=’ue800′ font=’entypo-fontello’ size=\u00bb av-medium-font-size-title=\u00bb av-small-font-size-title=\u00bb av-mini-font-size-title=\u00bb subheading_size=\u00bb av-medium-font-size=\u00bb av-small-font-size=\u00bb av-mini-font-size=\u00bb icon_size=\u00bb av-medium-font-size-1=\u00bb av-small-font-size-1=\u00bb av-mini-font-size-1=\u00bb color=\u00bb custom_font=\u00bb icon_color=\u00bb margin=\u00bb margin_sync=’true’ padding=’10’ icon_padding=’10’ link=\u00bb link_target=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=’av-l9t8jk3v’ sc_version=’1.0′ admin_preview_bg=\u00bb][\/av_heading]<\/p>\n
[av_one_half first min_height=\u00bb vertical_alignment=’av-align-top’ space=\u00bb row_boxshadow=\u00bb row_boxshadow_color=\u00bb row_boxshadow_width=’10’ custom_margin=\u00bb margin=’0px’ mobile_breaking=\u00bb border=\u00bb border_color=\u00bb radius=’0px’ padding=’0px’ column_boxshadow=\u00bb column_boxshadow_color=\u00bb column_boxshadow_width=’10’ background=’bg_color’ background_color=\u00bb background_gradient_color1=\u00bb background_gradient_color2=\u00bb background_gradient_direction=’vertical’ src=\u00bb background_position=’top left’ background_repeat=’no-repeat’ highlight=\u00bb highlight_size=\u00bb animation=\u00bb link=\u00bb linktarget=\u00bb link_hover=\u00bb title_attr=\u00bb alt_attr=\u00bb mobile_display=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb aria_label=\u00bb av_uid=’av-1xgvrg’ sc_version=’1.0′]<\/p>\n
[av_heading heading=’Devoluciones’ tag=’h3′ style=’blockquote modern-quote modern-centered’ subheading_active=\u00bb show_icon=\u00bb icon=’ue800′ font=’entypo-fontello’ size=\u00bb av-medium-font-size-title=\u00bb av-small-font-size-title=\u00bb av-mini-font-size-title=\u00bb subheading_size=\u00bb av-medium-font-size=\u00bb av-small-font-size=\u00bb av-mini-font-size=\u00bb icon_size=\u00bb av-medium-font-size-1=\u00bb av-small-font-size-1=\u00bb av-mini-font-size-1=\u00bb color=\u00bb custom_font=\u00bb icon_color=\u00bb margin=\u00bb margin_sync=’true’ padding=’10’ icon_padding=’10’ link=\u00bb link_target=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=’av-l9t8oqmx’ sc_version=’1.0′ admin_preview_bg=\u00bb][\/av_heading]<\/p>\n
[av_toggle_container faq_markup=\u00bb initial=’0′ mode=’accordion’ sort=\u00bb styling=\u00bb colors=\u00bb font_color=\u00bb background_color=\u00bb border_color=\u00bb colors_current=\u00bb font_color_current=\u00bb background_current=\u00bb background_color_current=\u00bb background_gradient_current_color1=\u00bb background_gradient_current_color2=\u00bb background_gradient_current_direction=’vertical’ hover_colors=\u00bb hover_background_color=\u00bb hover_font_color=\u00bb alb_description=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=’av-i5sjpo’ sc_version=’1.0′]
\n[av_toggle title=’\u00bfCu\u00e1l es nuestra pol\u00edtica de devoluciones?’ tags=\u00bb custom_id=\u00bb av_uid=’av-flzaik’ sc_version=’1.0′]
\nLas devoluciones y cambios pueden ser v\u00e1lidas en los primeros 3 d\u00edas despu\u00e9s de recibido tu producto, pero los costos de env\u00edo corren por tu cuenta.<\/span>
\n<\/span>Para realizar una devoluci\u00f3n llena el formulario debajo de este texto, agregando en el asunto: \u201cDevoluci\u00f3n + N\u00famero de Pedido\u201d<\/span>
\n[\/av_toggle]
\n[av_toggle title=’\u00bfDevolvemos el dinero?’ tags=\u00bb custom_id=\u00bb av_uid=’av-dr3vuk’ sc_version=’1.0′]
\nSolo ofrecemos devoluciones de dinero a clientes que reciban art\u00edculos err\u00f3neos o da\u00f1ados. Si este fuera tu caso, por favor cont\u00e1ctanos en <\/span>ventas@kittscustoms.com<\/span> con fotos de tu art\u00edculo y encontraremos una soluci\u00f3n.<\/span>
\n[\/av_toggle]
\n[av_toggle title=’\u00bfPuedo cambiar un producto por otro, despu\u00e9s de recibirlo?’ tags=\u00bb custom_id=\u00bb av_uid=’av-cq1nfw’ sc_version=’1.0′]
\nNo ofrecemos cambios porque nuestros productos son hechos a medida y por pedido. Si no est\u00e1s seguro de las medidas del producto que vas a pedir, consult\u00e1nos via chat o a nuestro email: <\/span>ventas@kittscustoms.com<\/span>\u00a0<\/span><\/p>\n
\n[\/av_toggle]
\n[av_toggle title=’\u00bfCu\u00e1ndo recibir\u00e9 mi reembolso?’ tags=\u00bb custom_id=\u00bb av_uid=’av-b65h64′ sc_version=’1.0′]
\nNos lleva entre 5 y 10 d\u00edas h\u00e1biles gestionar una devoluci\u00f3n, despu\u00e9s de los cuales te reembolsaremos. Tendr\u00e1s que tener en cuenta tambi\u00e9n el tiempo de env\u00edo, que depende de tu ubicaci\u00f3n, pero puedes estimarlo de la siguiente manera:<\/span><\/p>\n\n- \u25cf\u00a0 EEUU: 3-4 d\u00edas h\u00e1biles<\/span><\/li>\n
- \u25cf\u00a0 Europa: 3-7 d\u00edas h\u00e1biles<\/span><\/li>\n
- \u25cf\u00a0 Australia: 2-14 d\u00edas h\u00e1biles<\/span><\/li>\n
- \u25cf\u00a0 Jap\u00f3n: 4-8 d\u00edas h\u00e1biles<\/span><\/li>\n
- \u25cf\u00a0 Internacionales: 10-20 d\u00edas h\u00e1biles<\/span><\/li>\n<\/ul>\n
[\/av_toggle]
\n[\/av_toggle_container]<\/p>\n
[\/av_one_half][av_one_half min_height=\u00bb vertical_alignment=’av-align-top’ space=\u00bb row_boxshadow=\u00bb row_boxshadow_color=\u00bb row_boxshadow_width=’10’ custom_margin=\u00bb margin=’0px’ mobile_breaking=\u00bb border=\u00bb border_color=\u00bb radius=’0px’ padding=’0px’ column_boxshadow=\u00bb column_boxshadow_color=\u00bb column_boxshadow_width=’10’ background=’bg_color’ background_color=\u00bb background_gradient_color1=\u00bb background_gradient_color2=\u00bb background_gradient_direction=’vertical’ src=\u00bb background_position=’top left’ background_repeat=’no-repeat’ highlight=\u00bb highlight_size=\u00bb animation=\u00bb link=\u00bb linktarget=\u00bb link_hover=\u00bb title_attr=\u00bb alt_attr=\u00bb mobile_display=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb aria_label=\u00bb av_uid=’av-8kya4s’ sc_version=’1.0′]<\/p>\n
[av_heading heading=’Env\u00edos’ tag=’h3′ style=’blockquote modern-quote modern-centered’ subheading_active=\u00bb show_icon=\u00bb icon=’ue800′ font=’entypo-fontello’ size=\u00bb av-medium-font-size-title=\u00bb av-small-font-size-title=\u00bb av-mini-font-size-title=\u00bb subheading_size=\u00bb av-medium-font-size=\u00bb av-small-font-size=\u00bb av-mini-font-size=\u00bb icon_size=\u00bb av-medium-font-size-1=\u00bb av-small-font-size-1=\u00bb av-mini-font-size-1=\u00bb color=\u00bb custom_font=\u00bb icon_color=\u00bb margin=\u00bb margin_sync=’true’ padding=’10’ icon_padding=’10’ link=\u00bb link_target=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=’av-l9t8p1pd’ sc_version=’1.0′ admin_preview_bg=\u00bb][\/av_heading]<\/p>\n
[av_toggle_container faq_markup=\u00bb initial=’0′ mode=’accordion’ sort=\u00bb styling=\u00bb colors=\u00bb font_color=\u00bb background_color=\u00bb border_color=\u00bb colors_current=\u00bb font_color_current=\u00bb background_current=\u00bb background_color_current=\u00bb background_gradient_current_color1=\u00bb background_gradient_current_color2=\u00bb background_gradient_current_direction=’vertical’ hover_colors=\u00bb hover_background_color=\u00bb hover_font_color=\u00bb alb_description=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=’av-l9t8nqh2′ sc_version=’1.0′]
\n[av_toggle title=’\u00bfDesde d\u00f3nde se env\u00eda mi pedido?’ tags=\u00bb custom_id=\u00bb av_uid=’av-l9t8mj13′ sc_version=’1.0′]
\nTrabajamos desde Manzanillo, Colima, M\u00e9xico; para todos los pa\u00edses del mundo por diferentes paqueter\u00edas.<\/span>
\n[\/av_toggle]
\n[av_toggle title=’\u00bfTendr\u00e9 que pagar tasas de aduana por mi pedido?’ tags=\u00bb custom_id=\u00bb av_uid=’av-l9t8mvh7′ sc_version=’1.0′]
\nLos pedidos internacionales pueden acarrear gastos adicionales por aduanas. Esta tasa no est\u00e1 bajo nuestro control, y es decisi\u00f3n de tu agencia local de aduanas. Las pol\u00edticas de aduanas var\u00edan enormemente entre pa\u00edses, por lo que te recomendamos hablar con tus autoridades locales para esclarecer este punto.<\/span>
\n[\/av_toggle]
\n[av_toggle title=’Mi pedido deber\u00eda haber llegado ya, pero a\u00fan no lo he recibido. \u00bfQu\u00e9 hago?’ tags=\u00bb custom_id=\u00bb av_uid=’av-l9t8mvh7′ sc_version=’1.0′]
\nAntes de contactarnos, por favor ay\u00fadanos siguiendo estos pasos:<\/span><\/p>\n\u25cf\u00a0 Revisa en tu email un mensaje de confirmaci\u00f3n de tu pedido para asegurarte de que no haya errores en la direcci\u00f3n de env\u00edo.<\/span><\/p>\n\u25cf\u00a0 Pregunta por tu pedido en la oficina de la empresa receptora.<\/span><\/p>\n\u25cf\u00a0 Pregunta a tus vecinos por si el transportista les hubiera dejado tu paquete.<\/span><\/p>\n\u25cf\u00a0 Revisa con tu c\u00f3digo de seguimiento en donde se encuentra el paquete.<\/span><\/p>\n*Tip: Evita los robos. Si no estar\u00e1s en casa el d\u00eda de la entrega, utiliza tu direcci\u00f3n de trabajo o donde vayas a estar.<\/span><\/i><\/p>\nSi la direcci\u00f3n es correcta y el paquete no est\u00e1 en la oficina postal ni con tus vecinos, ponte en contacto con nosotros por medio de nuestro email. <\/span>ventas@kittscustoms.com<\/span>, <\/span>con tu nombre y n\u00famero de pedido.<\/span><\/p>\nSi hubiera alg\u00fan problema con tu direcci\u00f3n de env\u00edo, podr\u00edamos enviarte de nuevo tu producto, pero tendr\u00e1s que hacerte cargo de los costos.<\/span><\/p>\n*Tip: Tu c\u00f3digo postal es una parte crucial de tu direcci\u00f3n. Aseg\u00farate de introducirlo correctamente.<\/span><\/i><\/p>\n
<\/p>\n
\u00a0<\/span>
\n[\/av_toggle]
\n[av_toggle title=’\u00bfC\u00f3mo hago un seguimiento de mi pedido?’ tags=\u00bb custom_id=\u00bb av_uid=’av-l9t8mvh7′ sc_version=’1.0′]
\nSi tu m\u00e9todo de env\u00edo incluye seguimiento, recibir\u00e1s un link por email cuando tu pedido sea enviado. Si tienes alguna pregunta sobre tu env\u00edo, cont\u00e1ctanos en <\/span>ventas@kittscustoms.com<\/span>.<\/span><\/p>\n
\n[\/av_toggle]
\n[\/av_toggle_container]<\/p>\n
[\/av_one_half][\/av_section][av_section min_height=\u00bb min_height_pc=’25’ min_height_px=’500px’ padding=’default’ margin=\u00bb custom_margin=’0px’ color=’main_color’ background=’bg_color’ custom_bg=\u00bb background_gradient_color1=\u00bb background_gradient_color2=\u00bb background_gradient_direction=’vertical’ src=\u00bb attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=\u00bb video_ratio=’16:9′ video_mobile_disabled=\u00bb overlay_enable=\u00bb overlay_opacity=’0.5′ overlay_color=\u00bb overlay_pattern=\u00bb overlay_custom_pattern=\u00bb shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=\u00bb bottom_border_style=\u00bb scroll_down=\u00bb custom_arrow_bg=\u00bb av-desktop-hide=\u00bb av-medium-hide=\u00bb av-small-hide=\u00bb av-mini-hide=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb aria_label=\u00bb av_element_hidden_in_editor=’0′ av_uid=’av-72y9kc’ sc_version=’1.0′]
\n[av_one_fifth first min_height=\u00bb vertical_alignment=’av-align-top’ space=\u00bb row_boxshadow=\u00bb row_boxshadow_color=\u00bb row_boxshadow_width=’10’ custom_margin=\u00bb margin=’0px’ mobile_breaking=\u00bb border=\u00bb border_color=\u00bb radius=’0px’ padding=’0px’ column_boxshadow=\u00bb column_boxshadow_color=\u00bb column_boxshadow_width=’10’ background=’bg_color’ background_color=\u00bb background_gradient_color1=\u00bb background_gradient_color2=\u00bb background_gradient_direction=’vertical’ src=\u00bb background_position=’top left’ background_repeat=’no-repeat’ highlight=\u00bb highlight_size=\u00bb animation=\u00bb link=\u00bb linktarget=\u00bb link_hover=\u00bb title_attr=\u00bb alt_attr=\u00bb mobile_display=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb aria_label=\u00bb av_uid=’av-5qlv8s’ sc_version=’1.0′]<\/p>\n
[\/av_one_fifth][av_three_fifth min_height=\u00bb vertical_alignment=’av-align-top’ space=\u00bb row_boxshadow=\u00bb row_boxshadow_color=\u00bb row_boxshadow_width=’10’ custom_margin=\u00bb margin=’0px’ mobile_breaking=\u00bb border=\u00bb border_color=\u00bb radius=’0px’ padding=’0px’ column_boxshadow=\u00bb column_boxshadow_color=\u00bb column_boxshadow_width=’10’ background=’bg_color’ background_color=\u00bb background_gradient_color1=\u00bb background_gradient_color2=\u00bb background_gradient_direction=’vertical’ src=\u00bb background_position=’top left’ background_repeat=’no-repeat’ highlight=\u00bb highlight_size=\u00bb animation=\u00bb link=\u00bb linktarget=\u00bb link_hover=\u00bb title_attr=\u00bb alt_attr=\u00bb mobile_display=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb aria_label=\u00bb av_uid=’av-3yl4kc’ sc_version=’1.0′]<\/p>\n
[av_heading heading=’Formulario de desistimiento’ tag=’h3′ style=’blockquote modern-quote modern-centered’ subheading_active=’subheading_below’ show_icon=\u00bb icon=’ue800′ font=’entypo-fontello’ size=\u00bb av-medium-font-size-title=\u00bb av-small-font-size-title=\u00bb av-mini-font-size-title=\u00bb subheading_size=\u00bb av-medium-font-size=\u00bb av-small-font-size=\u00bb av-mini-font-size=\u00bb icon_size=\u00bb av-medium-font-size-1=\u00bb av-small-font-size-1=\u00bb av-mini-font-size-1=\u00bb color=\u00bb custom_font=\u00bb icon_color=\u00bb margin=\u00bb margin_sync=’true’ padding=’10’ icon_padding=’10’ link=\u00bb link_target=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=’av-l9t8yvcr’ sc_version=’1.0′ admin_preview_bg=\u00bb]
\n Si deseas retirar tu contrato, por favor rellena este formulario y env\u00edalo. Nuestro mail es: ventas@kittscustoms.com
\n[\/av_heading]<\/p>\n
[av_contact title=’Por la presente, me gustar\u00eda rescindir el contrato que hemos firmado para la compra de los siguientes bienes:’ button=’Enviar Solicitud’ on_send=\u00bb sent=’Tu solicitud de devoluci\u00f3n ha sido enviado, uno de nuestros agentes se contactar\u00e1 contigo a la brevedad!’ link=’manually,http:\/\/’ captcha=\u00bb captcha_theme=’light’ captcha_size=’normal’ captcha_score=’0.5′ email=’ventas@kittscustoms.com’ from_email=\u00bb subject=\u00bb autoresponder_email=’ventas@kittscustoms.com’ autoresponder_reply_to=\u00bb autoresponder_subject=\u00bb autorespond=\u00bb form_align=\u00bb color=\u00bb heading_tag=\u00bb heading_class=\u00bb alb_description=\u00bb id=\u00bb custom_class=\u00bb template_class=\u00bb aria_label=\u00bb av_uid=’av-l9t93tse’ sc_version=’1.0′ admin_preview_bg=\u00bb]
\n[av_contact_field label=’# de Pedido’ type=’text’ options=\u00bb check=’is_email’ width=\u00bb av_uid=’av-l9t92knt’ sc_version=’1.0′][\/av_contact_field]
\n[av_contact_field label=’Descripci\u00f3n del Producto’ type=’textarea’ options=\u00bb check=’is_empty’ width=\u00bb av_uid=’av-l9t8zm8f’ sc_version=’1.0′][\/av_contact_field]
\n[av_contact_field label=’Razones de la devoluci\u00f3n’ type=’textarea’ options=\u00bb check=’is_empty’ width=\u00bb av_uid=’av-l9t90823′ sc_version=’1.0′][\/av_contact_field]
\n[av_contact_field label=’Fecha del Pedido’ type=’datepicker’ options=\u00bb check=’is_empty’ width=’element_half’ av_uid=’av-l9t90p7o’ sc_version=’1.0′][\/av_contact_field]
\n[av_contact_field label=’Recibido el:’ type=’datepicker’ options=\u00bb check=’is_empty’ width=’element_half’ av_uid=’av-l9t910l7′ sc_version=’1.0′][\/av_contact_field]
\n[av_contact_field label=’Nombre’ type=’text’ options=\u00bb check=’is_empty’ width=’element_half’ av_uid=’av-l9t918q2′ sc_version=’1.0′][\/av_contact_field]
\n[av_contact_field label=’E-Mail’ type=’text’ options=\u00bb check=’is_email’ width=’element_half’ av_uid=’av-l9t9355d’ sc_version=’1.0′][\/av_contact_field]
\n[\/av_contact]<\/p>\n
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